Privacy Policy
Last Updated: 7/1/2026
LCS Electric and Home Improvement Services respects your privacy. This Privacy Policy explains how we collect, use, share, protect, and manage personal information when you visit our website, contact us, purchase our products or services, request a quote, schedule an appointment, or otherwise interact with our business.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, mailing address, billing or shipping information, payment-related information, account information, order history, appointment details, and any information you submit through website forms, email, phone calls, or other communications.
We may also collect certain information automatically when you use our website, including IP address, browser type, device information, pages visited, referral source, and information collected through cookies, analytics tools, or similar technologies.
How We Use Information
We use personal information to:
Process orders, payments, appointments, quotes, and service requests;
Respond to customer inquiries and provide customer support;
Send confirmations, updates, notices, and other transaction-related communications;
Improve our website, products, services, and customer experience;
Send marketing communications where permitted by law and customer preferences;
Prevent fraud, protect our business, and maintain security;
Comply with legal, regulatory, accounting, and business obligations.
How We Share Information
We do not sell personal information unless expressly stated in this policy. We may share personal information with trusted service providers who help us operate our business, such as payment processors, shipping providers, website hosting companies, email service providers, customer management systems, analytics providers, professional advisers, or contractors who perform services on our behalf.
We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, customers, employees, property, or business operations.
Cookies and Website Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to improve functionality, understand website usage, measure marketing performance, and enhance user experience. You may be able to disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
Customer Choices and Contact Preferences
You may opt out of marketing emails by using the unsubscribe link in our emails or by contacting us directly. You may also contact us to update, correct, or request access to your personal information, subject to applicable legal and business recordkeeping requirements.
We respect customer preferences regarding contact by phone, email, and other communication methods. If you believe you received a communication in error, please contact us so we can review and correct the issue.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, loss, or alteration. Sensitive information, such as payment or financial information, is handled through secure methods and trusted service providers where applicable.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security. However, we take reasonable steps to protect the information we collect and to dispose of sensitive information securely when it is no longer needed.
Retention of Information
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or privacy practices. When we make material changes, we will update the “Last Updated” date above and may provide additional notice where appropriate.